Privacy Policy

Last Updated: January 1, 2025

Faxit ("Faxit", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and fax services at https://faxit.app.

1. Information We Collect

a. Information You Provide

• Email address
• Billing and payment information
• Fax numbers and fax content
• Support communications

b. Automatically Collected Information

• IP address
• Browser type
• Device information
• Usage data and timestamps

2. Fax Content and Confidentiality

Faxit processes fax content solely for the purpose of transmission and delivery. We do not review fax content except as necessary to operate the Service, comply with law, or investigate abuse.

You acknowledge that fax transmissions are not guaranteed to be completely secure and that you are responsible for determining whether the Service is appropriate for transmitting sensitive information.

3. How We Use Information

We use your information to:

• Provide and operate the Service
• Process payments and manage credits
• Communicate with you
• Prevent fraud and abuse
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Payment processors
• Telecommunications providers
• Service providers assisting our operations
• Law enforcement when required by law

5. Data Retention

We retain personal information and fax records only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Requests can be submitted by contacting us.

8. Children’s Privacy

Faxit is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@faxit.app