What is Faxit?

Faxit is an online fax service that allows you to send and receive faxes securely using your web browser—no fax machine or phone line required.

Do I need to install any software?

No. Faxit works entirely online. You can send and receive faxes directly from your browser on desktop or mobile devices.

How does pricing work?

Faxit offers a simple, transparent pricing model:

• First 3 pages are free
• If your fax exceeds 3 pages, a one-time charge of $2.49 applies
• The $2.49 charge covers up to 30 total pages
• Paid faxes are sent without Faxit branding

Additional pages beyond the included limit may require additional credits.

Will my fax include Faxit branding?

Free faxes may include Faxit branding. All paid faxes sent under the $2.49 plan are delivered without Faxit branding.

What file types can I fax?

Faxit supports common document formats including PDF, DOC, DOCX, and image files such as JPG and PNG.

Is my information secure?

Faxit uses industry-standard security measures to protect your data during transmission. However, no internet-based service can guarantee absolute security. Please avoid sending highly sensitive information unless appropriate safeguards are in place.

Do you store my fax content?

Fax content is processed solely for the purpose of transmission and delivery. We retain data only as long as necessary to provide the service and comply with legal obligations.

Can I receive faxes?

Yes. Faxit allows you to receive faxes electronically and access them through your account (monthly subscription required - get started here for only $5.99 / month).

What if my fax fails?

Fax delivery depends on recipient equipment and carrier availability. If a fax fails, you will be refunded.

How can I contact support?

You can contact us through the form on faxit.app and we’ll get back to you as soon as possible.

How do I cancel my subscription?

You can easily cancel your subscription from your dashboard after logging into your account.
Simply: Log in to your Faxit.app account.
Click Cancel Subscription link at the bottom of the page and follow the prompt to confirm.
Your subscription will remain active until the end of the current billing cycle, and you won’t be charged again.
If you need help, our support team is available to assist.